OUR AIM AT York LODGE IS To offer residents the opportunity to enhance their quality OF LIFE BY PROVIDING HIGH QUALITY CARE.
FOCUS ON RESIDENTS
We want everything we do in York Lodge to be driven by the needs, abilities and aspirations of our residents and not by staff, management or any other group would desire. We recognise how easily this focus can slip and we will remain vigilant to ensure that the facilities, resources, policies, activities and services of the home remain resident-led.
FITNESS FOR PURPOSE
We are committed to achieving our stated aims and we welcome the scrutiny of the residents and their representatives.
COMPREHENSIVENESS
We aim to provide a total range of care, in collaboration with all appropriate agencies, to meet the overall personal and health care needs and preferences of our residents.
MEETING ASSESSED NEEDS
The care we provide is based on the assessment needs and the planning of care for each resident.
QUALITY SERVICES
We are aiming for a progressive improvement in the standards laid down in the standards of training at levels of our staff and management.
POLICIES AND PROCEDURES
York Lodge has in place Policies and Procedures which reflect the Standards laid down in the Care Quality Commission (Registration) Regulations 2009. These regulations came into force on 1 April 2010. They apply to all regulated activities, and make requirements about the way that people who wish to provide or manage a regulated activity in England can become registered.
Our Policies and Procedures also reflect the Standards laid down in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010. These regulations contain definitions of the services and activities that people must be registered to provide. In some cases, they contain details about the stages at which different types of provider will be brought into the registration system. They also contain details of the standards that people registered to provide and manage services will have to observe.